Help & FAQ

OttoSpin is a free-to-play social casino. You play casino-style games with virtual coins, purely for entertainment. There is no real-money gambling and no prizes.

Yes. You must be 18 or older to create an account or play, and you confirm your age before you enter.

Yes. New accounts start with 1,000 coins and there is a free daily bonus. Buying coins is always optional.

Otto is our house octopus. Eight arms make him a very fast dealer. He runs the daily wheel, hands out the daily bonus, sets the daily tasks and keeps an eye on the tables.

No. Every game runs in your browser on phone, tablet or computer. Nothing to install.

We add games one at a time once they have been tested. Coming-soon games are shown so you know what is on the way; they can't be played yet.

Lucky Sevens (a three-reel slot), European roulette, Plinko Drop, Dice Duel, Scratch Gold and Coin Flip. Some unlock as you level up. Games marked Coming soon can't be played yet.

Claim the daily bonus, which grows over a 7-day streak up to 2,000 coins, spin Otto's wheel, finish daily tasks, level up, or buy a coin pack in the store. You never need to buy coins to keep playing.

No. Coins have no cash value. They can never be withdrawn, cashed out, sold, transferred to another player or exchanged for money, goods or prizes of any kind.

No. Coins stay in the account that earned or bought them. They can't be gifted, traded or transferred, which keeps them play money.

They are simply lost, because coins have no cash value and cannot be redeemed.

Otto's top-up gives you 500 free coins whenever you have fewer than 100, once every 4 hours. It is offered right in the game, before the store.

Every round earns XP: 1 XP for every 10 coins bet, up to 1,500 XP a day, and tasks add more. Each new level pays coins, and some games unlock at higher levels.

Three small tasks a day and one bigger task a week, such as spinning the wheel or trying two different games. Each pays coins, XP and a card for your treasure album.

A collection of 18 cards in three pages. Cards turn up while you play and from tasks. Fill a page to collect its coins. Cards can't be bought, sold or traded.

It ranks each player's biggest single win of the week, as a multiple of the bet. It is free to enter and nothing is bought. When the week ends, the house pays 5,000, 2,500, 1,000 coins to the top three. Only the first word of your display name is shown, and you can hide yourself in settings.

Claim once per day (days reset at midnight UTC). Each day in a row pays more, up to 2,000 coins on day 7. Miss a day and the streak starts again from day 1.

A free spin once per day. Every slice pays coins, from 50 to 1,000. The result is drawn on our server, and spins can never be bought.

Share your invite link from the Invite friends page. When a friend aged 18+ creates an account with it and confirms their email, you get 500 coins and they get 250 extra. It never depends on anyone buying coins, and each account can earn invite coins for up to 20 friends.

Outcomes for our own games are drawn on the server using cryptographically secure randomness, not in your browser. Every coin movement is written to a server-side ledger.

No. Buying coins only adds to your balance. It never changes the outcome or the odds of any game.

Every game's pay table and return to player is published on the Odds page, and so are the chances on the free wheel. Return to player ranges from 96% to 100%.

Coin packs are a purchase of digital content for use on this site only, priced in real currency and shown before you pay. Card details are handled by the payment provider and are never stored on this site.

Coins are added to your wallet as soon as payment completes. Before you buy, you tick a box asking for that and acknowledging that it ends the 14-day right to cancel. Your receipt repeats this.

On the Responsible play page you can pause your account for 24 hours, 7 days or 30 days. A break blocks play, bonuses and purchases and cannot be shortened once it starts.

Yes. Set a limit per day, week or month on the Responsible play page. A lower limit applies at once; raising or removing one waits 24 hours. You can also ask for a reminder every 30, 60 or 120 minutes while you play.

On the Responsible play page. Closing is permanent self-exclusion: the account can never be used again. Deleting also removes your email, name and date of birth.

The Responsible play page lists free, confidential support services and the national gambling helpline. Please reach out if play stops being fun.